THE INFORMATION YOU SHARE WITH US
When you interact with Cooke, Shortt & Keene PLLC on our website as a member of the public, you may be invited to share personal information with us so we may provide you more specific details about our services.
-- Making an Inquiry using a Fillable Form: You may interact with us by utilizing a fillable form on our website. When you utilize that form, we may request and collect the information you share about yourself, including your name, email address, phone number, and your physical address. We use this information to provide you more information about the services in which you are interested.
-- Social Media: If you interact with us on one of our social media platforms, we may retain such communications and information contained in them as part of our social media presence.
When you interact with us as a client, after having established an attorney-client relationship with us, you may be asked to also provide additional information with us as a part of our attorney-client relationship. This information may include:
-- Identification or Contact Information that may be used to identify you, such as your name, gender, and employment information. In addition, depending on the nature of the services to be provided, you may be asked to provide a passport or other government identification data with us.
-- Financial Account Information as a bank account information, invoicing information, know your customer (KYC) information.
HOW WE USE THIS INFORMATION
--Our Information Usage Based on General Use of Our Website Or Online Presence. When you provide information to us, we process that information in order to fulfill your requests. The information generated when you simply explore our website is utilized to improve the functionality of our website.
--Our Information Usage Based on an Established Attorney-Client Relationship. If we have an attorney-client relationship with you, we utilize the information you share with us to provide legal services to you.
YOUR PRIVACY RIGHTS
Cooke, Shortt & Keene PLLC does not sell your personal information to any third party.
You may have the right to ask about the information we may have collected about you through your interactions with us. You may also request that we modify, update, change or remove information you have previously provided. You may also ask us for a copy of Personal Information we maintain about you. To do so, please utilize the contact information listed below.
We retain the information you share with us for as long as we need to in order to provide you the services you request. We also retain other data generated by you (i.e., data generated when you browse our website) in a depersonalized or aggregated form in order to help us improve users’ experience on our website. We may also retain your information for a reasonable period of time for us to conduct audits, comply with our legal obligations, resolve disputes, or other legitimate business interests.
Under certain laws, we are required to share with you our legal basis or business purpose for processing the personal information you share with us. We have attempted to specifically designate those legal bases or business purposes where applicable in this policy. In addition, we may also process your personal data under the following additional scenarios:
-- To comply with our legal and regulatory obligations;
-- For the performance of our contract with you or to take steps at your request before entering into a contract;
-- For our legitimate interests; and
-- Where you may have also given consent for a specific use.
Cooke, Shortt & Keene, PLLC
LOCATED AT: 3111 Cedar Valley Drive, Richlands, Virginia, 24641 MAILING: P.O. Box 749, Cedar Bluff, Virginia, 24609
Copyright © 2020 Cooke, Shortt & - All Rights Reserved.
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